A few fees were waived which I appreciated greatly.
I am incredibly thankful for the care my pet received and amazed by how caring the staff here is.
Highly recommend this Veterinary practice!
I have always received excellent advice from Brookfarm.
The most awful vet experience I've ever had. My puppy had to wait over 2 hours past his scheduled appointment to be seen. When calling back to follow up I was on hold for a total of 1 hour before even speaking to someone who worked there, what if it was an emergency?!?! They then proceeded to tell me that they lost his stool sample. They also sold us medication that had been expired FOR OVER A YEAR. The woman on the phone told me to calm down and stop over reacting. Absolutely ridiculous, never take your pets here!!!!
So far we have had nothing but positive experience with our Bullie Matt both for medical appointments and boarding. Each medical visit the staff has been warm and welcoming. Costs are well within reason. As for boarding, we have boarded Matt here twice and hope to board again next month. On both occasions Matt came home happy and with no issues. I have recommended Brook Farm to family and friends.
During the process of putting him to sleep I was greeted by the doctor and three other staff members who made both my cat and I very comfortable, asking if there was anything I needed and making the payment process simple.
On several occasions, I spoke with the Hospital Director, Evan, who is highly knowledgeable and compassionate. I got to know Evan on a more personal level, and without a doubt I believe he is a very authentic human being. The staff treated me with kindness and respect each time I walked through the door. The culture at Brook Farm is comforting.
During this hard time the staff there was very supportive of my decision and carried it out in a very respectful and appropriate manner.
I brought my 18 year old cat here today to be put down, they we're the only vet in the my area that is open on Sunday.
The entire team at Brookfarm is always ready to handle any question, concern or emergency that your pet may experience! The staff actively participates regularly in continuing education! The Vets are excellent diagnosticians and surgeons!
I didn't have an appointment but my pet was seen very quickly.
Brook Farm Veterinary Center is a US Veterinary Care based in Patterson, New York. Brook Farm Veterinary Center is located at 2371 NY-22, Patterson, NY 12563, USA.
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